How a project runs
It is scope that was never agreed, decisions taken without you, and costs that arrive after the work does. The sequence below exists to remove all three. It is the same on every job, and you have it in writing before anything starts.
The sequence
Bar length is roughly how long each stage runs against the others. The overlaps are real — pricing begins before the walkthrough is finished, and handover begins before the last trade leaves.
Hover a stage to trace it against the program.
We walk the house with you, room by room, and say honestly what it should become — including the parts that are not worth doing. You get a view on feasibility and sequence before anyone is engaged.
Inclusions and exclusions on paper, priced line by line. The exclusions matter more than the inclusions — they are where other people's surprises come from.
A fixed scope, a payment schedule tied to completed stages rather than dates, and the guarantees named. Home warranty insurance where the contract value requires it.
One lead builder from the first visit through to handover, and the same trades who have been on our sites for years. The site is swept and locked at the end of the day.
Defects walked and closed before you move back in. Appliance manuals, warranty documentation and as-built information handed over as one set, not emailed in pieces.
Something will want attention — a door that moves with the season, a seal that needs replacing. You call the same number and speak to the same builder.
Your side of it
A renovation runs on decisions as much as trades. These are the three that move a program more than anything we control.
Tiles, tapware, stone and hardware carry lead times measured in weeks. We give you the date each one is needed by, in advance, and flag it again a fortnight out.
Keys, alarm codes, parking and a way in for deliveries. On an occupied house, agreed working hours — set once at the start rather than negotiated weekly.
Two owners who disagree at selection stage costs nothing. Two owners who disagree on site costs a day, and sometimes the work already done.
While it runs
The reporting is fixed at contract, not improvised once the job is busy. This is what you get and how often.
A written update — what was done, what is next, what we need from you
Progress images at each stage, including everything about to be covered up
Priced and approved in writing before the work happens, never after it
Fortnightly, or whenever a decision is better made in front of the thing
Licence 297590c · HIA member 1220336 · one lead builder per project
When it happens
On houses built before the current standards existed, something turns up. Rot behind a wet area. Termite damage in a bearer. Wiring that predates earthing. You hear about it the day we find it — with the options, what each one costs, and which one we would choose — before any of it proceeds.
Start
Tell us what the house should become. We'll tell you honestly what it takes.
Share your drawings for a straight tender price and early buildability notes.